Theme 2 for NetTeller Online Banking was released in January 2016 for banking cores and May 2016 for credit unions, and will soon be the only 'look and feel' available. As previously communicated, Theme 1 will be sunset on June 30, 2017 and no longer supported as of July 1, 2017.
The information on this site provides details on every aspect of Theme 2 to allow you to prepare and plan your upgrade prior to the sunset date of Theme 1. The 'next' buttons at the bottom of each page will take you through all of the information, or you can use the links below to jump directly to a specific piece of the tutorial. A PDF version of all this site's information can be downloaded here.
What is changing?
A look at the specific changes from Theme 1 to Theme 2.
When are the changes coming?
Important dates to be aware of.
What is the upgrade process?
An overview of deploying Theme 2 via Back Office.
How do I make Theme 2 match my FI's brand?
A guide to configuring the look of Theme 2 via Back Office.
What should I communicate to employees and users?
Ideas for communicating change.
What should I be doing now?
A guide to preparing for Theme 2.
PowerOn information for Episys credit unions
Important information regarding updating standard and custom PowerOns.
Theme 2 is NetTeller's modernized look! NetTeller financial institutions currently use one of two styles: Theme 1 or Theme 2. The Legacy look and feel was sunset June 30, 2016, and Theme 1 will now be sunset June 30, 2017. Over half of NetTeller FIs are already showing the updated user interface (UI) to their users, while the remaining FIs are still on Theme 1, which was introduced in 2012. While Theme 1 was forward-thinking and fresh at the time, the landscape of the Internet has changed and we have followed suit.
We'll cover the new look in more detail in subsequent pages, but here is a quick look at how the two looks compare:
Theme 1 (2012)
Theme 2 (2016)
What is changing?
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*Dates contained in this document are provided as estimates only and can be changed at any time at the sole discretion of Jack Henry & Associates, Inc.