Supported Browsers

Effective December 15, 2011 - The current release and prior major release of Internet Explorer, Firefox, and Safari will be supported. Each time a new version is released, the new version will be updated and support will cease on the third-oldest major version.

Older browsers can continue to be used, but users may experience issues using certain features or be unable to access our services at all.

Supported Browsers (current and prior major release)

Microsoft Internet Explorer (IE)

Firefox

Safari

March 27, 2012
Online and Mobile Banking users continue to be affected by the Apple release of Safari 5.1.4 and 5.1.5. The changes in these browser releases are impacting many industries and not limited to our online and mobile banking products. The appropriate teams have engaged Apple to discuss needed changes to the Safari browser.

Current workaround options for Safari users using the 5.1.4 or 5.1.5 releases are as follows:

After login, click the refresh button (on the browser toolbar) to re-load the screen. Note: this will need to be repeated with each login.
Users can access NetTeller via alternate browsers such as Firefox.

Additional Browsers:
Browser usage is reviewed monthly. Additional browsers will be added if usage meets or exceeds 5% of total login activity.

Beta Versions:
Beta versions are not supported. When new versions of browsers are announced as ready to Release to the Web (RTW) by the provider, they will become a supported version.

Troubleshooting:
The following types of tools and/or access are not recommended and may impact experience:

Accessing account via an embedded browser such as:
Personal or Commercial Financial Management Software (Quicken, Quickbooks, etc.)
Browser Bars within AOL, Yahoo, Google, etc…
Internet Portal access within gaming systems such as XBox
Use of browser Add-Ins (Emoticons, FunWeb Services, etc..)

Download one of the supported browsers now!

Internet Explorer

Firefox

Safari